Privacy & Cookies

Your privacy is important to us and therefore we only collect information that we need to process and deliver your order and provide you with the best possible service. This is done in accordance with the Data Protection Act 1998.

 The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address
  • credit/debit card details (We do not store your card details. Card details are handled by Paypal/Nochex securely)

Your details are not passed on to 3rd parties unless it is necessary in order to process or fulfil your order. Your payment card details are processed by Paypal/Nochex over a secure connection. We may provide some general statistical information about the use of our site and user base to 3rd parties, however, this would not identify any individual users.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

You can opt to receive a newsletter and opt out anytime you wish to do so. We will therefore not email you in the future unless you have given us your consent and we will give you the chance to refuse any marketing from us.

We use technology to track the patterns of behaviour of visitors to our site. This includes using a "cookie" which is stored on your browser. A cookie is a small file that is downloaded onto your computer when you visit a website.  It allows us to recognize and tailor our site to you and it won’t harm your computer. You can usually modify your browser to prevent this happening. The information collected in this way can include your IP address, operating system, browser, version, the time you spend on a page and how you landed on our page. This is anonymous aggregated data. . 

Opting Out of Cookies

If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that you won’t be able to add and buy products from our store. 

By viewing this website you agree to our cookie usage policy. If you disagree with this, please exit this website and delete the cookies from your browser's  history.
Which Cookies Do We Use?

Name
Domain
PurposeData KindSessional or Persistent?
_session_id
storefront
Allows Shopify to store information about your session (referrer, landing page, etc..) Unique Token Sessional
_shopify_visit
storefront and checkout.shopify.com
Used by our internal stats tracker to record the number of visits to the shop None Persistent for 30 minutes from the last visit
_shopify_uniq
storefront and checkout.shopify.com
Counts the number of visits to a store by a single customer None Expires midnight (relative to the visitor) of the next day
cart
storefront
Stores information about the contents of your cart Unique token Persistent for 2 weeks
_secure_session_id
storefront
Stores session information for the checkout process Unique token Sessional
storefront_digest
storefront
If the shop has a password, this is used to determine if the current visitor has access Unique token Indefinite
NameWho Sets It?PurposeSessional or Persistent?
PREF Google Tracking who visits 
the store and from
where
Persistent for 
a very short 
period
Unique to 
each user
PayPal Payment transactions Sessional

 

 

This privacy policy is only applicable to this website and we are not responsible for any external links to other pages this site offers.

 

We reserve the right to review this policy from time to time without any notice and the latest version is posted on this page.

 

If you have any questions/comments about privacy, you should contact us on hello@heimoose.co.uk 

 

August 2011. Cookies - Updated in May 2012


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